So, my eldest—who still asks if there’s a “wrong” way to microwave mac and cheese—gets her first job interview. Naturally, I jump in with...

The Big Beginning Leadership Lessons from a Mom of Five Babies The year was 2000. We had two beautiful children—Caitlin, who arrived in...

tEEmatters, LLC Tip #5 on Improving EX We spend our days chasing targets, striving to hit the numbers, and checking boxes to get our...

tEEmatters, LLC Tip #4 on Improving EX This is installment #4 in an ongoing series about how leaders shape employee experience (EX). EX...

The Unexpected Leadership Classroom I’ve been thinking a lot about leadership development lately. How do we actually learn to lead? Is it...

tEEmatters, LLC Tip #3 for Driving Engagement What if I told you there was a way to boost employee engagement that required no additional...

Help Employees Understand What's Expected of Them   tEEmatters, LLC Tip #2 on Improving EX This is the second post in a series about how...

tEEmatters, LLC Tip #1 for Driving EX: Turn Your Purpose Into Your Competitve Advantage We spend our days communicating. Emails,...

Employee experience (EX) is having a moment. More leaders are realizing that EX is the key driver of engagement, retention, and...

The Magic That Transforms You The Walt Disney World Cast Essence statement still gives me goosebumps: "As a member of the Walt Disney...

✨ Living the Magic ✨ This is one of my all-time favorite photos from my days at Disney. As the Head of Operations at Disney-MGM Studios,...

As a Disney Cast Member, creating magic wasn’t just something I watched happen—it was something every Cast Member was expected to...

The Power of Disney: A Legacy of Vision and Impact I loved this simple yet powerful video entitled "Walt Disney - VISION communicated...

Why Should You Assess Your Culture? You Think You Know, But You Don’t Know What You Don’t Know. . You assume your people are happy and...

Indra Nooyi,CEO of PepsiCo, embarked on a unique and personal initiative. She began writing letters to the parents of her senior executives.

The Employee Experience  matters! A Riddle of Sorts It's early Monday morning.   You have a busy day ahead, and you grab a cup of coffee...

In 1996, I was working for Walt Disney World, Co. (and loving it). At that time, WDW's vision was " To Make People Happy ," and WDW HR's...