Help Me Understand these Terms
Becoming a People-first Organization
Employee Touchpoint
Employee touchpoints are the contact points between the organization and its employees during the Employee Life Cycle.
Employee Life Cycle
Employee Life Cycle is the stages of employment. Gallup has identified seven stages of the employee life cycle, including attract, hire, onboard, engage, perform, develop, and offboard.
Employee Experience
The employee experience is the sum total of all interactions an employee has with your organization before, during, and after their tenure. These interactions directly affect employee engagement and performance.
Employee Engagement
Employee engagement is the level of enthusiasm, motivation, connection, and sense of purpose an employee feels about their role and their employer. Extensive research supports that engaged employees are far more likely to be productive and high performers.
People-first Culture
A people-first culture prioritizes the employee experience. As a recent LinkedIn article described, "A people-first culture recognizes that we are all different and have varying perspectives, styles and needs. It works around common principles versus universal rules. It understands that to give your best at work, you have to give your best to yourself first. It sets high standards and clear expectations and holds each person accountable to their capabilities. It manages results instead of managing people."
People-first organizations take care of their people, knowing they will take care of your business.
WHAT EMPLOYEES WANT
WHAT PEOPLE-FIRST COMPANIES DO
… employees are seeking meaningful work, so...
...people-first companies ensure their employees know how their role aligns with the purpose and supports the strategy.
… employees want to know what is expected of them, they want to make a difference, and they expect to be held accountable - and recognized - for delivering, so...
...people-first companies respond by clarifying expectations, providing continuous coaching, holding employees accountable, and rewarding great work.
… employees are looking for a clear progression path, with opportunities to develop, grow, and advance their career, so..
...people-first companies respond by providing clear role expectations at every level, learning paths, competency development, coaching, and stretch opportunities.
… engaged employees provide a competitive advantage, and leaders who focus on their employees' strengths create the highest levels of engagement, so...
...people-first companies drive engagement by engineering the employee experience around a focus on strengths and strengths-based development.
… every employee touchpoint matters, so...
...people-first companies ensure thorough integration of purpose, brand, and culture into every critical aspect of the employee experience across the employee life cycle.